Nice Comments

The City’s regulation of outdoor lawn watering frequently puts us into conflict with citizens. In almost every case, the City is telling the citizen they can’t/shouldn’t do something they want to do. That’s a tough message to get, and to give. Many people don’t take it so well either. It’s our Environmental Coordinator’s (Ms. Leslie Stovring) job to hear questions, concerns and complaints from citizens about this regulation. Sometimes, this isn’t such a great part of her job.

But sometimes it’s not so bad. Here is the text of an email that she received this morning from an Eden Prairie resident:

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Dear Ms. Stovring,

Thank you so very much for filing my lawn watering exemption over the telephone and for your help in clarifying that I had no record of violating the restrictions within the past several years. It was also helpful to have you explain the difference between the watering restriction violation and the surcharge for usage exceeding the City threshold of usage per household.

It’s nice to know that competent and pleasant people have been hired as public service professionals making good use of our tax dollars.

Have a great week,

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I am withholding the name of the resident because I don’t have the resident’s permission to release it. Leslie needs a response like this every so often. Especially on this topic.