This is my final profile this week of the members of the City’s administrative professional staff. I don’t have enough days this week to profile them all. I picked five of them that I think are representative of the entire group. Today’s profile subject: Police Department customer service assistant Carri Haberle.
Carri works the front customer service counter in our Police Department. Carri has worked for the City for five years. Prior to coming to work for us, she was an International Communications Specialist for National Car Rental (NCR) in Bloomington.
Carri told me that the “variety” of working in the Police Department is what she likes best about her job. She must frequently serve people that have committed crimes or have been the victim of crimes. She says this experience has made her appreciate her relatively normal life more and has made her more compassionate towards people who have suffered a bad turn in life.
When I asked her about the challenges of her job, Carri said frequently falls back on the skills she developed at her previous job at NCR to work with callers with limited English language skills.
When Carri is not at work, she likes to go walking and spend times in local parks. She is also an admitted avid shoe shopper.
In an organization like ours – a city government – can implement all the technology it wants, but we must provide human beings here in our offices for our residents to connect with when they contact us. We are blessed here with an exceptional group of talented administrative professionals throughout our City departments. I appreciate their work and feel fortunate to have them on our team.
