The Blog from City Hall

Yes, there is a New Chief in Town. Chief Reynolds formally assumed his new job yesterday. Rob is only the fifth Chief of Police in Eden Prairie’s relatively short history as an incorporated city. He follows in the footsteps of Chief Jack Hacking, Chief Keith Wahl, Chief Jim Clark, and, most recently, Chief Dan Carlson who retired last week.

The photo on the left was taken at a brief introduction ceremony at the 2pm roll call where I had the honor and privilege of “introducing” the new Chief to about 30 assembled patrol officers, dispatchers, records clerks, investigators and administrative assistants. I put the word “introducing” in quotes because Chief Reynolds is already well known in the Eden Prairie Police Department. He’s worked here for the past 21 years. He’s had a very wide variety of Police Department experiences as he worked his way slowly up the chain of command.

Before yesterday, his name was just Rob Reynolds. Now his name is Chief Rob Reynolds. Being a Chief of Police is one of those assignments in life that really does change a person’s persona. You are The Chief 24/7/365. Nobody calls me Manager Neal on a daily basis, but Rob will be Chief Reynolds every day of his working life from here on out.

Like his immediate predecessor, Chief Carlson, Chief Reynolds is also a blogger. I know he intends to make that a regular part of his job, as soon as he gets fully into the swing of things - which I bet won’t take too long for Rob.

Chief Reynolds knows his way around Eden Prairie. He knows his way around the Eden Prairie Police Department. He is committed to a high level of service to citizens by his employees. He is committed to bringing the benefits of innovation and technology to his department’s policing strategies. I am looking forward to working with Chief Reynolds. He’s going to do great work here.

I’ve written before about a report I prepare each Friday for my City Council which I call the Friday Report. Yes, I know. Not a very creative title. Maybe that’s because it’s not really all that creative of a report. I’ll be there are lots of city managers that produce something akin to a Friday Report. I write my Friday Report for the City Council, but I also post it internally on our intranet so that employees can see what I’m telling the Council about on a weekly basis. I believe it’s important to share the Friday Report with city employees because it gives them insight into what I believe is notable enough to share with the City Council and because it shares information with them about what’s going on throughout our organization. So please enjoy my Friday Report from last Friday, January 26, 2007.

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Office of the City Manager | Friday Report

DATE: January 26, 2007

TO: Mayor and City Council

FROM: Scott H. Neal, City Manager

RE: Friday Report for January 26, 2007

1. Comcast - Staff have noticed a recent spike in the number of complaints we are receiving from citizens concerning the recent transition from Time Warner Cable to Comcast. Councilmembers are likely to hear these complaints as well. Most of the complaints we are receiving concern the rate increase and the realignment of channels. Unfortunately, these two subjects are outside our local regulatory control. I have included in today’s FYI Packet a letter from the attorney that advises the City on cable television regulation. The letter explains what Comcast services the City can and cannot regulate at the local level. If you have any other questions about the Comcast transition, please let me know.

2. Liquor Store Remodeling Project - The Den Road Liquor Store Project is underway. The new cash register area has been installed. The project has renovated the portion of the building that we took back from Hollywood Video. You can get a sense now of what the entire store will look like upon completion of the project. It is going to be beautiful. We are expecting the project to be completed by the end of February.

3. Exits - I have completed four exit interviews over the past few weeks. Denny Nesbitt (Building Inspections) retired after 27 years of service. Christina Larson (Utility/Finance Clerk) left in order to give birth to twins (any day now) and then to stay home with them after they arrive. Tim Langenfeld (Police Patrol Officer) left to become the Chief Deputy of the McCleod County Sheriff’s Department. Chief of Police Dan Carlson retired today after 25 years of service to our Police Department.

4. Office of Housing and Community Services - I have approved a request to rename our Office of Housing & Human Services. The new name for this division will be the Office of Housing & Community Services. The name change is a good idea because it helps to clarify the activities of this City work group from the activities of similarly named employees and work groups that are parts of County and State governments. The change will be effective January 1, 2007.

5. Wells Fargo Gift -Wells Fargo has authorized a $100,000 gift for the Community Center Improvement Project. Bob Lambert and I, along with representatives of the Eden Prairie Hockey Association, finalized discussions about the gift last Friday. This gift put the Hockey Association over the $1,000,000 mark for private contributions to the Community Center project.

6. State of the City - We are planning to run the video of the January 18 State of the City address on Channel 16 in February. I will be giving the City’s portion of the State of the City address to employee groups at various times and places over the next three weeks.

7. Leadership Academy for Elected Officials - I have included with today’s FYI Packet a brochure for a leadership academy for elected officials designed by Councilmember Butcher in her professional capacity at Anoka Ramsey Community College. If you have interest in or questions about the academy, please feel welcome to contact Councilmember Butcher.

8. Planning for Closed Landfills - City Planner Mike Franzen will be representing the City on a focus group process coordinated by the Minnesota Pollution Control Agency that is studying future land uses for closed landfills.

9. Chamber Government Committee - Economic Development Manager David Lindahl has been appointed to the Eden Prairie Chamber of Commerce’s Government Committee. His first meeting on the Government Committee will be February 21.

10. MLC Regional Breakfast - Just a reminder that our MLC Regional Breakfast is scheduled for one week from today, Friday, February 2, at the Executive Meeting & Event Center at the Mall of America. It starts at 7:30 am. We are expecting a good turnout of legislators.

11. Director of Parks & Recreation - The deadline to express interest in becoming our new Director of Parks & Recreation is Wednesday, January 31.

12. February 6 Workshop - There has been a change of subject matter for the February 6 Council Workshop. On your original schedule we had planned a discussion of the results of the 2006 Community Survey. That presentation has been postponed until March. The new subject is a presentation on the City’s management of Camp Eden Wood and our relationship with Friendship Ventures.

13. Citizen Budget Task Force - Just a reminder that this subject was raised by the Mayor at the January 16 Council meeting with the plan to discuss it in more depth at the February 6 Council meeting. If anyone has comments, questions, concerns or ideas about how this task force might be organized or implemented, and you’d like to talk with me about it, please give me a call.

-end-

The Twin Cities is served by one of the foremost mosquito control agencies in North America. It’s called the Metropolitan Mosquito Control District. The MMCD serves the 2.9 million people living in an area covering 2,800 square miles in the seven county Twin Cities metropolitan area. MMCD services include the following: survey for and control mosquitoes that transmit human diseases; monitor deer tick populations and provide public education regarding Lyme and other tick-borne diseases; survey for and control nuisance causing mosquitoes, biting gnats, and mosquitoes that transmit dog heartworm; and perform public education regarding all aspects of District programs, with emphasis on ways to reduce risk of mosquito and tick-borne diseases.

MMCD is governed by a board of 18 elected county commissioners, each representing their respective county boards in setting yearly budgets, developing policy and overseeing District operations. District activities are reviewed for technical competence and environmental safety by a technical advisory board. The board is composed of scientists, representatives from other public agencies, and other technical experts.

MMCD is funded by a small property tax levy, which in 2006, cost the owner of a typical $250,000 home an average of $13.00. In 2006 in Eden Prairie, the MMCD treated 4,387 acres for larval mosquito control and 73 acres for adult mosquito control. They responded to 16 Eden Prairie citizen calls for service, treated three City parks for general mosquito control, and treated 2,553 storm water catch basins.

MMCD has a difficult job to do, but I think they do it very well - and at a very modest price.

John Gunyou is the City Manager of Minnetonka, a nice little town that borders Eden Prairie on the north. John is the former Finance Commissioner for the State of Minnesota He served in the Governor Arne Carlson administration. John speaks and writes about local and state government finance. Earlier this week, John testified before the Minnesota House of Representatives’ Ways & Means Committee. Today’s post is John’s written testimony before that committee. It looks like a lot of text but it doesn’t take too long to read. Take a look. Thanks John

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Minnesota House of Representatives

Ways & Means Committee

January 22, 2007

John Gunyou

Thank you for the opportunity to offer some input on the 2008-09 budget. The governor releases his budget tomorrow, and with the February forecast update, the legislative debate can begin. As House Speaker Dee Long used to say, the governor proposes, and the legislature disposes.

It is the role of former finance commissioners to dampen expectations, so I’d like to begin with a caution. The surplus is not $2.2 billion dollars of newfound money that can be used to start new programs or make permanent tax cuts. It’s one billion of one time money, and another billion that’s needed to cover inflation.

As you know,

Minnesota is the only state in the nation that counts inflation in its revenue forecast, but ignores it in the spending forecast. My first advice is to pass HF68 so that you clearly know what money you’re really dealing with. It’s accurate to assume inflation will increase prices and incomes to generate more sales and income taxes, but the forecast also needs to recognize that teachers and firefighters will get raises, and that the price of asphalt will go up.

Once you fix the forecasting process, it will be obvious that the first billion dollars of the surplus is money in the bank, but the second billion is only enough to cover the future costs of the programs you already have in place - there’s nothing extra to fund new spending above inflation.

I think it’s useful to look at the surplus as two separate billion dollar pots of money. The first billion is projected to be available in the next five months. That’s real money you can count on, but it’s a one time windfall.

It is a cardinal rule of financial management that one time money should only be used for one time things - that avoids making commitments today that you can not afford tomorrow. And that means the first billion dollars can not be used to permanently restore past program cuts or to permanently reduce taxes. If you do either of those things, you’ll just create another budget gap in the next biennium. Here’s three things you can do with it:

1. First, you can give some of it back in the form of one time rebates. But if you do, you’re talking about one round of Jesse Checks, not permanent tax rate reductions and not permanent property tax relief. Once you use it, it’s gone.

2. Another option is to squirrel some of it away for the next rainy day. Reserves are drawn down to deal with recessions, and have to be restored when the economy recovers. The current reserve is about three and a half percent of the biennial budget, and it would be nice to get closer to five percent.

3. Finally, you could use some of it to buy reform, and get us off the revenue rollercoaster.

Minnesota has one of the nation’s most volatile tax systems, which means we swing between times of plenty during economic upturns, and budget crises when the economy slows.

We can stabilize that volatility by broadening the sales tax base to include more goods and services. If you don’t want to increase taxes, the sales tax rate can be lowered. Tax credits can offset any impacts on lower income citizens.

Here are some suggestions for that second billion dollars projected to be available for the 2008-09 biennium. Remember, it’s not new money that can be used to start new programs or permanently cut taxes - it’s only enough to continue to pay for existing programs.

That doesn’t mean you have to automatically fund the inflationary costs of all those same programs. You always have the option of changing the way you allocate that additional billion dollars you’re going to spend in the next biennium. Here are three possibilities to consider:

1. First, restore some of the past short-sighted cuts that are going to cost us more in the long run. Invest more of that second billion dollars in programs that will generate future cost savings - like early childhood education and healthcare for kids. During the past four years, we’ve been doing it the wrong way around.

2. Next, tackle the real cost drivers in the budget. If we’re going to meet the 2020 challenge — the year we have more seniors than children — we have to contain the burgeoning costs of long-term care. We can start today by using some of that second billion to encourage private investments in new insurance products, services and technologies that will provide affordable care for people in their own homes, and preserve the safety net for those truly in need.

3. Finally, target more funding to those folks who really need it. Property taxes and college tuition have soared as a result of the recent budget cuts. We need to provide relief to moderate income homeowners, renters and students by providing more aid directly to them. Here’s what I mean:

Only about one-fourth of all property tax relief goes into the income-based circuit breaker program that delivers aid directly to those who need it most. The cuts to Local Government Aid need to be restored, but it’s important to recognize that program helps all property taxpayers in cities that receive LGA, including the millionaires on

Summit Avenue . And it does nothing to help the low and moderate income taxpayers in cities that do not receive any state aid.

It might surprise you to learn that one half of the homeowners in my city qualify for the circuit breaker. They receive no tax relief from LGA restoration, because our city receives no LGA, and we shouldn’t. But, if you want to provide property tax relief to the people who really need it, a significant portion of that relief should be allocated to income-based programs like the circuit breaker.

The same is true for college tuition relief. Less than 15 percent of state funding for higher education goes into income-based student aid. Funding for the U of M and MnSCU helps moderate tuition increases for everyone, including those students from families that can afford to attend any college in the country. If you want to help the students who are being priced out of college, one of your priorities for allocating that second billion dollars should be for student aid.

Thanks again for the opportunity to offer some guidance in your budget discussions. The easiest route is to simply restore the funding cuts in existing programs. I encourage you to resist that approach, and instead, decide how to spend smarter. Put the money where it will do the most for our state.

We missed a golden opportunity during the last four years to reform the way we allocate our state’s resources, but it’s not too late. If we use the surplus wisely, we can still position

Minnesota to be stronger in the future.

Thanks for listening.

I don’t often link to other blogs. I’m not sure why. I guess I want people reading my blog to focus on what I’m saying. But today, I am linking to a blog at the Minneapolis Star Tribune newspaper. The blog posting is called “Eden Prairie without a map“. It’s a blog posting about traveling in and out of Eden Prairie. It’s complete with photos and colorful commentary. It’ll take you less than five minutes to read. You can check it out by clicking on this link: Roadguy Blog.

All I can say is that our road system can be difficult to understand sometimes. It was difficult for me to follow when I first came here. But as I talk to my long term staff, I have come to learn that almost every road related oddity in Eden Prairie faced by a member of the driving public has a good reason or rationale for being that way.

We’re constantly working on the system of streets, roads and freeways to improve its navigability. Incrementalism is how a transportation system is built, and that’s how it changes too. It’s a slow process.

These seven Eden Prairie citizens are involved in their city government. They serve their fellow citizens as the City’s Conservation Commission. Citizen advisory commissions are an important way for citizens to help shape their community. The City would be less interesting if citizens did not participate in their local government through our citizen advisory commissions. I think that service on a citizen advisory commission is one of the highest ideals of citizenship.

To serve on a Commission, applicants must live in Eden Prairie, have a desire to volunteer and have time available to serve the community. To apply for a position on a Commission, click on this link to our website, City of Eden Prairie, and then download and print an application and supplemental questionnaire(s) of the particular Commission that is of interest. Application packets are also available at City Center during regular business hours. Application deadline is February 16, 2007.

Commission terms are typically for three years, and the City Council staggers the term end dates to ensure continuity. Commission terms begin April 1 each year and terms end March 31 each year. No Commission member may be appointed to more than two full consecutive terms except by unanimous vote of the Council.

Task forces are assembled and appointed by the City Council on an “as-needed” basis when an issue needs to be further researched and reviewed. Upon completion, a final task force report and recommendations are provided to the City Council. The City Commission process is coordinated by the Assistant to the City Manager, Mr. Michael Barone. You can contact Mike at 952.949.8300 for more information.

Interested? Take a look. Give it a try. There’s satisfaction in serving your fellow citizens, and your community.

Today is the day of my annual State of the City address. In my four previous State of the City addresses (2002-2006), I delivered the address at the Eden Prairie Chamber of Commerce’s January membership luncheon meeting. This year we’re changing it up a little. Instead of delivering the address at the January membership luncheon meeting, the Chamber has organized a new event that will include three “State of the ….” addresses. One will be my traditional address. One will be from Eden Prairie School Superintendent Dr. Melissa Krull on the State of the Schools. The other will be from the Chamber President Pat MulQueeny on the State of the Chamber. We will each have about 15 minutes to recount our accomplishments from last year and give a preview for the year ahead.

The event will be open to the public this year and will be held in the Garden Room here at Eden Prairie City Center. I’ve seen the Power Point presentations that will serve as the backbones of the other two State of the…. addresses. They look interesting. I like this format. I’m looking forward to the event.

The City has been engaged in a process over the last 10 months to clarify its land use regulations for the four golf courses within our corporate limits. We started that clarification process in 2006 for two basic reasons. First, we were seeing examples of marginal golf courses going through redevelopment from golf courses into residential development, and the community pain that came with that transformation. Second, we did not have a uniform set of Comprehensive Guide Plan, zoning and other land use regs in place for our four golf courses, so we wanted to fix that and put them all on the same level playing field.

At our City Council meeting last night, the Council approved a new ordinance that defined what can and cannot happen at a “golf course”. The new regulations must be published in our local newspaper, and then they will become effective. The new regulations do two things: they will make the Comprehensive Guide Plan and zoning classifications of the Eden Prairie four golf courses uniform and they will make it clear to the owners and the neighbors of the golf courses what activities are permissible at a golf course.

The owners of one of the golf courses, the Bent Creek course, object to the new regulations because they would like to sell their golf course to developers. They believe, and I don’t doubt, that their golf course is worth more as a new residential development than as a golf course. The Bent Creek owners have not yet submitted a formal plan or proposal to the City regarding their development plans. They’re still just talking about it. An attorney for the owners attended our City Council meeting last night to speak about the issue. You can see a news clip from KSTP channel 5 by clicking on this link: Bent Creek news clip.

The City does not agree that the owners of the Bent Creek golf course have development rights for their golf course. We believe the development rights for the property were given up by the original owners of the golf course as part of an overall development compromise at the time when the area around the golf course was developed in the 1970’s.

While the City has not rejected a development proposal for the Bent Creek golf course (because one has not been submitted yet) we believe our previous regulations (previous to last night’s Council action) precluded development of this golf course and that our new regulations make that preclusion even more clear. We don’t believe we are taking away any development rights from the current owners of Bent Creek because we don’t believe they had any development rights to take away in the first place. Even with the new regulations in place that were adopted by our Council last night, we believe the current owners of the Bent Creek golf course have the same development rights today that they had yesterday, last week, last year or ten years ago……which is to say no development rights.

The attorney for the Bent Creek owners made it very clear to the City Council last night that if the City rejected their yet-to-be-submitted development proposal, they would sue the City. The City hasn’t received a development proposal yet from the Bent Creek owners, so I will not speculate about how the City will react to it. What I will say is that the City will enforce its land use regulations and we’ll judge any development proposal we receive from anyone accordingly.

Let me be clear: My job is not available. I enjoy my job very much. I like the work. I like the people I work with. I like the pay and benefits. And, with the exception of the one time each year when I help serve the annual employee appreciation holiday luncheon, I don’t have to wear a hairnet at work.

Well, that’s not the way it is for city managers around the country. I had the following article from the New York Times pushed to me by the Minnesota City Management Association staff: ‘Unfilled City Manager Posts Hint at Future Gap’. The article discusses a current and perhaps widening gap in the number of city managers available to fill existing and future vacant positions around the country.

Eden Prairie is the fourth stop in my career. It’s the best job I’ve ever had. Prior to coming here in worked in similar positions in Northfield, Minnesota; Mt. Pleasant, Iowa; and Norris, Tennessee. City management is a great career. Whenever I can, I encourage young people and students to consider it as a future career.

I’ve had good fortune in my career. I’ve been lucky to have good jobs in good communities from Norris, Tennessee to Eden Prairie, Minnesota - and everywhere in between. It hasn’t always been an easy job, but I’ve enjoyed it so far.

In our organization, I have organized the key organizational support services under my direct leadership in what we call the OCM (Office of the City Manager). Key organizational support services include such disciplines as finance, human resources, IT, facilities, and communications. These services are centrally managed, but supplied de-centrally to our five operating departments: Fire, Public Works, Parks & Recreation, Community Development and Police.

I’ve organized it this way because I like the idea of our operations driving our overhead, instead of the other way around. Our OCM managers provide advice, support and counsel to our operating departments, who must ultimately make the final decision on whatever is in question. The OCM managers must be responsible for their advice, support and counsel. The operating department managers must be responsible for their decisions. The arrangement produces results and accountability. It works.

I spend a lot of time with this group of people. We meet every Monday morning at 9am for our weekly staff meeting. They’re very good at what they do. You may not see their names in the paper very often, but we would not accomplish much in our organization without them.

They are, from L-R in the front row: Kitty Porta, City Clerk; Karen Kurt, Human Resources Manager; Sue Kotchevar, Finance Manager; and Lisa Wu, IT Manager. In the back row, L-R: Mike Barone, Assistant to the City Manager; Lorene McWaters, my Executive Assistant; me; Joyce Lorenz, Communications Manager; and Paul Sticha, Facilities Manager.

• This is the City’s Parks, Recreation & Natural Resources Commission. Most of the time we refer to them as the “Parks Commission”. They are, from L-R in the front row: Randy Jacobus, Lee Elliot-Stoerling, Geri Napuck, Michale Moriarity, and student commissioners Jennifer Dworak and Elise Garton. In the back row, L-R: John Brill, Ian Mackay, Jeffrey Gerst, Rob Barrett, Tom Bierman, and student commissioner William Wahlers.
• In addition to the Parks Commission, the City Council also appoints members to 6 other citizen advisory commissions: Planning Commission, Arts & Culture Commission, Heritage Preservation Commission, Flying Cloud Airport Commission, Conservation Commission and the Human Rights & Diversity Commission.

The purpose of citizen advisory commissions is to assist the elected officials and city staff with the administration and management of the City. The commission play a very important role in sharing their skills and judgment with city government. They sometimes act as valuable gate-keepers for the City Council. An issue at the airport that came directly to the City Council, for example, would be very likely be referred by the Council directly to the Flying Cloud Airport Commission. They would do this for two basic reasons. First, the Airport Commission is full of people knowledgeable about aviation. They have a head start over the Council in being able to review and recommend solution to problems at the airport. Another reason the Council would refer an airport issue to the Airport Commission is that the Council’s docket is already full of issues with community-wide impacts. The Council doesn’t have the additional meeting capacity to take on detailed airport issues. So it’s a matter of not only expertise, but also of sharing the workload too.

One of Mayor Young’s priorities for the new year is to improve the level of connectedness between the City Council and the City’s advisory commissions. We’ve done a good job over the years of arranging times for commissions to periodically update the Council on their activities, but we’ve not taken the relationship much beyond the standard update. The Mayor wants more frequent give-and-take discussions with commissions and wants their input on the City’s larger goals and objectives.

We are currently asking our commissions what they think of this idea. We’re gathering their thoughts, feelings and ideas. We’ll craft a new protocol for the Council to consider implementing later this spring.

We held our first City Council of the year last Tuesday night, January 2, 2007. The most important event of the evening was the swearing in of our two new City Councilmembers and our new Mayor.

In the photo on the left is our new Mayor, The Honorable Philip Young. Also pictured with Phil are his wife, Mona, and his four boys: Riley, Ian, Konrad and Patrick.

In the center photo is one of our two new City Councilmembers: Jon Duckstad and his wife Carole.

In the photo on the right is the other new City Councilmember Kathy Nelson and her husband Rick and daughter Kristen.

Eden Prairie residents elected these three citizens to their respective positions on the City Council back in November, but they did not officially become official elected officials until the moment on their swearing in. The swearing in process is quite simple. There’s no sacred book involved. The new officials are sworn in by the City Attorney, Mr. Richard Rosow, who reads them a short oath that they must repeat back to him. They complete the process by swearing to protect the constitution of the United States and of the State of Minnesota. Then it’s done.

Following the oaths, the newly sworn in members took their seats around the City Council dais and we held a short meeting. Adjournment: 7:35 pm.

Our new City Council, from L-R is: Jon Duckstad, Kathy Nelson, Mayor Phil Young, Sherry Butcher, and Brad Aho (click on the photo for a better view)

Last Thursday, the City of Eden Prairie held a retirement party for Police Chief Dan Carlson. (See the album of 30 more party photos.)

I captured the audio of four speeches. Click play to listen. Drag the slider to the segment you want to hear.

• Deputy Police Chief Rob Reynolds
  0:00 to 4:50 (Rob’s speech got cut short at the end when he accidentally knocked the audio recorder off the podium.)

• Fire Chief George Esbenson
  4:50 to 10:40

• City Manager Scott Neal
  10:40 to 16:00

• Police Chief Dan Carlson
  16:00 to 28:10

• Father Tim Power
  28:10 to 32:45

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In 2006 the City Council and City staff began to talk about new ways that we could bring public input into the front end of our 2008-2009 City Budget preparation process. The Council thought it would useful to gather survey data concerning what our residents think about our type and quality of City services. I thought this was a good idea. There wasn’t any current data around here from a community survey. The last general community survey was done in Eden Prairie in 1995.

City staff engaged a local public opinion polling company called Decision Resources, Ltd. to do the community survey. They started making the survey phone calls two weeks ago. Decision Resources, is an independent surveying agency specializing in city government analysis. They also do quite a lot of work for Minnesota School Districts. Survey questions are designed to evaluate all aspects of the City ranging from services to taxation and to our City Code.

Here are some links to other Decision Resources’ surveys for Twin Cities suburban cities:

Lakeville, Minnesota

Prior Lake, Minnesota

New Brighton, Minnesota

Little Canada, Minnesota

We are hoping this community survey can be the first of a regular cycle that we plan to accompany the opening of our budget prep process every two years. We expect the polling and analysis work to be completed in mid-January. We will present the information to the City Council at an upcoming Council planning session in February. We’ll also share the information with the public as well.